Norton AntiVirus and recent Microsoft Windows Updates appear to be conflicting. Following the installation of new Microsoft Updates, many Norton AntiVirus-protected systems are triggering Low Virtual Memory errors.

To solve the problem, users can reset Windows’ virtual memory page file.

Windows XP Users:

1. Right-click My Computer.
2. Click the Advanced Tab.
3. Select the Settings button within the Performance section.
4. Select the Advanced tab.
5. Click the Change button within the Virtual Memory section.
6. Write on a piece of paper the Initial Size (MB) and Maximum Size (MB) values found within the Paging File Size For Selected Drive section.
7. Click the No Paging File radio button (found within the Paging File Size For Selected Drive.
8. Click OK to close the Virtual Memory window.
9. Click OK to close the Performance Options window.
10. Click OK to close the System Properties window.
11. Reboot the Windows system.
12. Navigate, again, to the Virtual Memory window.
13. Select the Custom Size radio button within the Paging File Size For Selected Drive window.
14. Re-enter, within the Initial Size (MB) and Maximum Size (MB) fields, the values you wrote down in step 6.
15. Click OK to close the Virtual Memory window.
16. Click OK to close the Performance Options window.
17. Click OK to close the System Properties window.

For more information, visit or contact Louisville Geek at 502-897-7577.

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