Over a couple dozen times I’ve experienced this issue first-hand. After downloading and installing Windows XP Service Pack 3, if even on a brand-new or reimaged machine, neither Automatic Updates, Windows Updates nor Microsoft Updates work. Often, neither do Windows Defender updates work either, for that matter, following XP SP3 installation. Several solutions are available, [...]

If you’re a ZoneAlarm firewall user, a new Microsoft security update is making your life difficult. Here’s what you need to know. On Tuesday, July 8th, Microsoft released security patch MS08-037. That patch is a critical fix designed to protect against Windows Domain Name System (DNS) exploits. Following the patch’s installation, ZoneAlarm users are reporting [...]

Consumer Reports, in a new survey, ranks Apple first in technical support among PC manufacturers. Apple scored the first place ranking in both the magazine’s Desktop and Laptop categories. Apple earned first place in the Desktop category with an 81% satisfaction rating. Dell was a far second, scoring 56%. In the Laptop category, Apple scored [...]